Note, these tips are fairly general. The primary goal is to prevent (or at least be aware of) any possible sources of disconnects between the user and the server.
- If you leave your desk for a while, shut down QuickBooks
- Always shut down QuickBooks properly. Don’t just “X” out of the program. Instead, be sure to:
1) close all open windows within QuickBooks
2) close the company file via File > Close Company
3) close QuickBooks via File > Exit
- If QuickBooks stops responding, be patient – don’t shut down and especially don’t kill the app or the process
- For Enterprise/Advanced Inventory users -- if inventory goes negative, don’t try to sell
- Perform periodic file maintenance by making, then restoring, a portable copy from within QuickBooks. This resets the TLG (transaction log) file and reduces its size, which is important for performance and data integrity.
- If you start to experience unusual behavior such as slowness, crashes, or data inconsistencies, performing a Data Verify and Rebuild can help
- Be conscious of potential local sources of disconnects (e.g. network or internet interruptions)
- Be conscious of company file size and the limits of the different QuickBooks versions:
Pro : 10mb – 50mb
Premier: 50mb – 300mb
Enterprise: 300mb and up
For more in-depth reading, this is a good independent article on the subject: