Click on the following Citrix Online plug-in 12.1, download, unizp and launch http://dl.myhostedcloud.com/mhc/Citrix/CitrixOnlinePluginFull.zip

When prompted enter in the following server address:
https://citrix.myhostedcloud.com/Citrix/pnagent/config.xml

Enter your credentials supplied to you by NovelASPect.com, you will now have access to your published applications.
username:
password:                   (Case Sensitive)
domain: myhostedcloud.com